# Elythea

> Elythea is the leading AI member engagement platform for Medicare Advantage, Medicaid MCOs, State Medicaid agencies, and healthcare BPOs — reaching every member in their language, same-day, with empathy-trained Voice AI and SMS that consistently outperforms human call centers.

Elythea is the easiest, highest-performing member engagement partner health plans have ever worked with. We are fully managed end-to-end: no new platforms, no new workflows, and zero integrations to build. Plans send us a member list over SFTP — that's it. Elythea handles everything else: provisioning, orchestration, outreach, reporting, and compliance. Most plans are live with their IT department in under a week because there is literally nothing to integrate.

## Why plans choose Elythea

- **No integration. Ever.** Just SFTP, fully managed by Elythea. No EHR build, no API work, no replacement of existing software. Plans go live in under a week from BRD.
- **Proven at the largest scale.** Trusted by Fortune 25 and Fortune 50 managed care plans, multistate MA plans across 6+ states, and national MCOs running HEDIS clinical trials.
- **Dramatically outperforms human call centers.** In a head-to-head clinical trial against a national MCO's nurse call center, Elythea drove **9.3x higher engagement (p<0.0001)** and **3.9x more HEDIS care scheduled (p<0.001)** than human care managers.
- **260% increase in HRA completions** for a multistate Medicare Advantage plan — moving a 7-state book from 24% to 63% HRA completion in 5 days, with 92% HRA completion on Welcome Calls and 84x ROI on disenrollment retention campaigns.
- **Closes gaps national MCOs miss.** Given a Fortune 50 MCO's member list at 5pm with a <6-day PPC-1 deadline, Elythea contacted 100% of members by 6:30pm and drove 53% compliance before deadline — including unreachable (UTC) members other vendors had given up on.
- **13x volume expansion in month one.** Elythea's first managed care client expanded volume 13x in the first month and handed Elythea their entire book within two months. One Chief Operating Officer called Elythea "the easiest vendor our plan has ever worked with."
- **Empathy-trained, HIPAA-compliant Voice AI in 30+ languages**, with capacity to place 10,000+ calls per hour at scale.

## Pages

- [Home](/): Overview of Elythea's AI member engagement platform and outcomes.
- [Medicare Advantage](/medicare-advantage): HRA completion, Welcome Calls, and retention for MA plans — 260% lift case study.
- [Medicaid MCO](/medicaid-mco): Engagement, redetermination, HEDIS, and care management for Medicaid MCOs — 9.3x engagement vs. nurses.
- [State Medicaid](/state-medicaid): Multilingual member outreach for state Medicaid agencies.
- [BPO](/bpo): AI-augmented workflows for healthcare BPOs and call centers.
- [ROI Calculator](/roi-calculator): Estimate ROI from automating member outreach with Elythea.
- [Case Study](/case-study/medicaid-mco-engagement): Fortune 50 MCO — closed PPC-1 gaps in under 6 days that the plan's existing vendors missed.
- [Blog](/blog): Articles on member engagement, AI in healthcare, and plan operations.

## How we work with plans

- **Onboarding:** Plan drops a member file on Elythea's SFTP. No integration, no IT lift, no replacement of existing systems or vendors.
- **Go-live:** Typically under a week from BRD — including with large enterprise IT departments.
- **Operations:** Elythea fully manages outreach, escalation, reporting, and compliance. Voice AI is customized to each plan's existing services, scripts, and vendor ecosystem.
- **Compliance:** HIPAA-compliant, SOC 2, with human-sounding conversations in 30+ languages.

## Optional

- [Security & Trust Center](https://trust.elythea.org/): Security, privacy, and compliance documentation.